Refund policy
Return Policy
Returns & Eligibility:
We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
- In the same condition as received – unworn or unused, with tags, and in its original packaging.
- Accompanied by the receipt or proof of purchase.
How to Start a Return:
To initiate a return, please contact us at hillbillybogey@gmail.com Returns should be sent to the following address:
RE: Hillbilly Bogey
60 Woodlands Circle
Batesville, AR. 72501
If your return is approved, we will provide a return shipping label and instructions on how to send your package. Returns sent without prior approval will not be accepted.
For any questions regarding returns, feel free to reach out to us at hillbillybogey@gmail.com.
Damages & Issues:
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. We will evaluate the issue and work to resolve it as quickly as possible.
Refunds:
Once we receive and inspect your return, we will notify you of approval or denial. If approved, your refund will be processed to your original payment method within 10 business days.
Please note: Banks and credit card companies may take additional time to process and post refunds. If you have not received your refund within 15 business days of approval, please contact us at hillbillybogey@gmail.com.